Privacy Policy & Data Security
Last Updated: September 20261. Introduction
Welcome to ZynexSolo, a registered company with the Securities and Exchange Commission of Pakistan (SECP). We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how ZynexSolo collects, uses, stores, and safeguards your data when you visit our website (zynexsolo.com), utilize our software engineering services, or participate in ZynexSolo Academy courses.
2. Information We Collect
We may collect information directly from you when you interact with our platform:
- Contact & Inquiry Information: Full name, email address, phone/WhatsApp number, company name, and project requirements submitted via contact forms.
- Student & Academy Data: Account credentials, course progress, quiz completions, and certificate verification records.
- Technical Usage Data: IP address, browser type, device information, operating system, and pages visited (collected via server logs and privacy-preserving analytics).
3. How We Use Your Information
We use your personal data strictly for legitimate engineering and business purposes:
- To deliver requested software engineering, web development, and AI consulting services.
- To manage client inquiries and respond to consultation requests within 24 hours.
- To provide LMS course access, process registrations, and issue verified completion certificates.
- To maintain application security, prevent unauthorized access, and ensure zero technical debt.
4. Data Protection & Security Standards
We implement enterprise-grade security controls to protect your data:
- All data transmissions are encrypted using 256-bit SSL/TLS encryption.
- We do NOT sell, rent, or trade your personal data or client source code to any third parties.
- Server access is restricted to senior authorized engineers under strict Non-Disclosure Agreements (NDAs).
5. Cookies & Tracking Technologies
We use essential cookies strictly to maintain user login sessions and portal preferences. We do not track users across external third-party sites for intrusive behavioral advertising.
6. Your Data Rights & Contact Information
You have the right to request access to, correction of, or deletion of your personal information stored on our servers. For any privacy requests or data inquiries, please contact our engineering privacy officer:
ZynexSolo Data Privacy Office
Official Email: contact@zynexsolo.com
WhatsApp / Direct: +92 316 6166562